<EscalationChain>

// Props
import { EscalationChain } from "smithers-orchestrator";

type EscalationChainProps = {
  id?: string; // default "escalation"
  levels: EscalationLevel[];
  humanFallback?: boolean; // default false
  humanRequest?: ApprovalRequest;
  escalationOutput: z.ZodObject | Table | string;
  skipIf?: boolean;
  children?: ReactNode; // prompt forwarded to every level
};

type EscalationLevel = {
  agent: AgentLike;
  output: z.ZodObject | Table | string;
  label?: string;
  escalateIf?: (result: any) => boolean; // true -> next level
};

<Workflow name="support-ticket">
  <EscalationChain
    id="support"
    escalationOutput={outputs.escalation}
    humanFallback
    humanRequest={{ title: "Ticket needs human support", summary: "Agents could not resolve." }}
    levels={[
      { agent: fastAgent, output: outputs.tier1, label: "Tier 1", escalateIf: (r) => r.confidence < 0.7 },
      { agent: powerAgent, output: outputs.tier2, label: "Tier 2", escalateIf: (r) => r.confidence < 0.9 },
    ]}
  >
    Resolve this ticket: {ctx.input.ticketBody}
  </EscalationChain>
</Workflow>